Return and Refund Policy for Modible Wears
At Modible Wears, we strive to provide you with high-quality products and exceptional service. If for any reason you are not completely satisfied with your purchase, we are here to help.
Return Policy
- Timeframe: You can return your purchase within 14 days from the date of purchase.
- Condition: The item must be unused, in its original packaging, with all tags attached.
- Eligible Items: Only regular-priced items are eligible for return. Sale or clearance items are non-refundable unless defective or damaged.
- Non-Returnable Items: Certain items, such as undergarments, customized clothing, or items marked as non-returnable, cannot be returned.
How to Initiate a Return
- Email us at modiblewears@gmail.com with your order number, reason for return, and proof of purchase.
- Once your return request is approved, we will provide instructions on how to send the item back to us.
- Return shipping costs are the customer’s responsibility unless the return is due to a defect or error on our part.
Refund Policy
- Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Refund Method: Refunds will be issued via the original payment method within 7 business days of approval.
- Shipping Costs: Original shipping costs are non-refundable.
Exchanges
- If you wish to exchange an item, please follow the return process and place a new order for the desired item.
For any questions or concerns, please contact us at modiblewears@gmail.com
Thank you for choosing Modible Wears!
